Spa Policies

Cancellation/Reschedule Policy

 

Cancellation/Reschedule Policy
We at Forever Young appreciate and value our client’s time. We know you value ours. In order to deter late or no show appointments, we are implementing a new cancellation policy.
We require a credit card to keep on file to secure your appointment. You will not be billed for the appointment unless the policy is violated. We require that you give us at least 24 hours’ notice for cancelling an appointment. Any appointment not cancelled or rescheduled within a 24-hour advanced notice will be subjected to a 50% charge of the service. Appointments made the same day are considered confirmed. No-shows will be subject to a full charge of the service. This is a standard among this industry.
If you are 15 minutes or more late for a facial appointment, your service will be shortened to accommodate our schedule and you will be charged fully.
For waxing appointments that are 15 minutes or more late, you are considered a no-show.
For medical consultations with Dr. Almony, a no-show fee of $25 will be charged on your card.
We understand circumstances can come up last minute and we can take that into consideration. If you have any questions, please give us a call at (910) 692-0882.
* NOTE: We will provide a 48-hour and 24-hour reminder of your appointment.

Children: To maintain our serene atmosphere, we ask that you not bring children to Forever Young.  We do, however allow children to enjoy certain spa treatments under the following guidelines: children under 16 must be accompanied by an adult and all children under the age of 18 must have an adult sign their initial consultation form. It is the adult’s responsibility to monitor the child’s behavior.